Help Center

Welcome to our Help Center. Find answers to your questions or learn how to use MyStepney.

Browse by Topic

Getting Started

New to MyStepney? Learn the basics here.

Account Management

Manage your profile, settings, and subscriptions.

For Care Seekers

Tips on finding and hiring care providers.

For Care Providers

Managing your profile and finding jobs.

Billing & Payments

Understand your invoices and payment methods.

Troubleshooting

Common issues and how to solve them.

Frequently Asked Questions

You can reset your password by clicking the "Forgot Password" link on the login page. We'll send you an email with detailed instructions to help you regain access to your account.

To update your profile, log in to your MyStepney account and navigate to the 'My Profile' or 'Account Settings' section. From there, you can edit your personal details, preferences, and other relevant information.

We offer several subscription tiers tailored to different needs. You can find detailed information on our 'Pricing' page (link if available) or in your account settings under the 'Subscription' section after logging in.

Still Can't Find What You're Looking For?

Our support team is ready to assist you. Please don't hesitate to reach out.

Contact Support